The title of the blog and the photo are from the classic Miracle on 34th Street. I chose this as tonight’s topic for one simple reason - a former client took the time to call me and thank me for the work I had put into his case before I left my old firm.
As some of my blog readers may know, leaving my old firm was a very difficult decision and process for me. There was a lot of hurt feelings all around and frankly, in my opinion, some unprofessional behavior.
However, having the client call today was so unexpected and just made Christmas come early for me. It just goes to show, that the little things can make a difference.
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